FAQ
Two things, done properly: logistics technology — freight-client portals, shipment and milestone tracking, customs and clearance workflow, quote and booking engines, WMS/TMS integrations — and IT systems for any sector, from websites and e-commerce to ERP, cloud, and custom software. If it has a login, a database, or a workflow, we build it.
External clients are the point — the group is the proving ground, not the market. Every system ships against the group's own freight before it ever reaches you, and the same class of portals is sold to forwarders, couriers, traders, and businesses well outside logistics.
Yes — e-commerce is a standing service, and the proof is live: Matgarak, the group's own commerce platform at matgarak.com, is our build, alongside the sites across PNM Group. Describe what you sell and where you ship; the reply covers platform, integrations, timeline, and cost.
Bring one broken workflow — the spreadsheet that breaks at month-end, the shipments your clients keep calling to ask about. Describe it to info@pnmico.com and we'll come back with a scoped plan: what we'd build, how long, and what it costs. No discovery workshops before we've earned them.
Yes — we run it after we build it. Managed hosting and monitoring, SLAs and preventive maintenance, device and endpoint management, and end-user helpdesk are standing services, not afterthoughts. When something breaks, we lead with status, impact, and the next update time — never adjectives.
Every project is scoped individually — the price depends on the workflows, integrations, and infrastructure involved, so we don't publish a rate card. Send the problem, not a brief: the reply covers what we'd build, how long it takes, and what it costs.
Email info@pnmico.com or call 1840400 — or send the form on the contact page, which reaches the same inbox. An engineer reads what you send and replies with a scoped plan; there's no quoting engine to click through.
PNM Solutions launched in 2022 as the technology arm of PNM Group — founded in Kuwait in 2003, IATA and WCA accredited since 2013, with 350,000+ clients served across the group. We build the portals and systems the group's own companies run on: eight companies across Kuwait, Egypt, and the United Kingdom — Pack N Move, PNM Egypt, PNM Agency, PNM UK, PNM Real Estate, PNM Express, the Matgarak store, and us.
We're partnered and certified with the vendors serious infrastructure runs on: Microsoft, AWS, Dell, VMware, Veeam, Quest, and Gurtam. That covers Azure across IaaS, PaaS, and SaaS; ERP on Microsoft Dynamics 365, SAP, and Oracle; backup and continuity on Veeam; and document and content management on OpenText and FileNet.
The office is at Al Hamra Tower, 17th Floor, Al Shuhada St., Sharq, Kuwait City, and engineering is based in Cairo. Egypt-based engineering gives clients a serious cost advantage; group operations set the delivery standard.
Start
The spreadsheet that breaks at month-end. The shipments your clients keep calling to ask about. Bring one — we'll come back with what we'd build, how long, and what it costs.