L-01
Shipment tracking system
One screen that answers "where is my shipment?" so your ops team doesn't have to. Each shipment carries its milestones — booked, cargo received, departed, arrived, cleared, delivered — updated by your team or pulled from integrated systems where the data exists.
Clients get a link and a login, not a phone queue. Milestone changes can notify the people who care about them, and the history stays on record for the next dispute about who knew what, when.
