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Pack 'N' Move Solutions

Client portals

A login your clients actually use.

Client portal development for any sector: one screen where the people you serve check status, download invoices, upload documents, and make requests — instead of emailing your team to ask. Built to your workflows, wired to the systems you already run.

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What a portal replaces

Every operation has the same queue: clients writing in for a status, an invoice copy, a document that was sent twice already. A portal moves that queue to a screen — each client logs in, sees their own jobs, files, and balances, and your team stops working as a search engine.

The portal is scoped to the business it serves. A services firm shares deliverables and collects documents; a distributor exposes orders and balances; a forwarder tracks shipments — that last one is its own practice here.

Freight-client portals — the logistics practice →

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What goes into one

Accounts and role-based access, so a client sees their own data and nothing else. Document upload and download, with history — no more "can you resend". Invoices and balances read from your accounting or ERP instead of retyped into a second system.

Status on whatever the work is — updated by your team or pulled from the system that already knows — and notifications when something a client cares about changes. Features get built where your workflow needs them, not because a feature list said so.

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Integration & security

A portal is only honest if it shows live data, so we build against what you already run — ERP, accounting, WMS or TMS, or the database behind your operation — through their APIs and data. We integrate with what works and replace only what doesn't.

The same practice that builds the portal delivers firewalls, backup, and disaster recovery, so hosting, security, and recovery get scoped with the build — not discovered after it.

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After launch

Portals live for years, and we run them after we build them: managed hosting and monitoring, SLAs and preventive maintenance, and changes as your workflows change. When something breaks we lead with status, impact, and the next update time — never adjectives.

Proof

Portals are what this company was built on — the class of system that runs the group's own freight, from a group operating since 2003 with 350,000+ clients served across it. Engineering from Cairo keeps a serious build affordable.

Straight answers on client portals

What is a client portal?

A password-protected part of your business where each client sees their own information — jobs, files, invoices, statuses — and acts on it: uploads a document, makes a request, downloads what they need. It replaces the email thread as the interface to your company.

What's the difference between a client portal and a website?

The website is public and says what you do; the portal is logged-in and does it. A visitor reads the website once — a client uses the portal every week, which is why it gets designed around their workflow, not your brochure.

Does a portal integrate with our ERP or accounting system?

Yes — that's usually the point. The portal reads invoices, balances, and statuses from the systems that already hold them, through their APIs and data, so nobody maintains the same numbers twice. We're partnered with the vendors serious infrastructure runs on, including Microsoft and AWS.

Can different users see different things?

Yes — access is by account and role. A client sees their own records and nothing else; inside your team, roles decide who can update, approve, or only view. Where your workflow needs finer control — per-branch, per-project, per-document — it gets built there.

How do we start, and what does it cost?

Bring the queue you want to kill — the status emails, the invoice requests, the documents sent twice. Email info@pnmico.com or use the contact form; an engineer replies with what we'd build, how long, and what it costs. No rate card, because no two operations are the same.

Pack 'N' Move Solutions

Start

Bring one broken workflow.

The spreadsheet that breaks at month-end. The shipments your clients keep calling to ask about. Bring one — we'll come back with what we'd build, how long, and what it costs.

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